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Presentation and communication skills

Do you want to improve your presentation and communication skills?

If so, this training day is for you. It’s full of practical tips and advice for those who present and communicate with colleagues, customers and partner organisations.

Effective presenting and communicating is not easy; therefore this event focuses on:

  • Organisation, planning and preparation
  • The power of non-verbal communication
  • Communication styles
  • Language, voice, pace and pauses
  • Confidence
  • Delivering a presentation
  • Leading through presentations and communication
  • Audience engagement
  • Active listening

Who will benefit from this course?

  • Housing officers
  • Senior housing officers
  • Team leaders
  • Heads of service.

What previous attendees have said:

"By far the best training day I've ever been on."

"I was very nervous about going on this training, but Theresa was brilliant, she put me at ease, was very entertaining and my presentations have improved dramatically."

"Practical and fun day, couldn't have been better."

Our trainer

Theresa Ganz is a specialist in presentation and communication skills and how to deal with customers. Her background comprises roles in housing, information technology and at Manchester Business School. A freelance trainer for many years, her courses are fun, practical and enjoyable.

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package please contact us by emailing

To download the product leaflet for this topic, click here