Professional boundaries for sheltered and supported housing staff
Are your staff able to operate within clear professional boundaries? Do they understand the risks of crossing these boundaries? Are they able to find the correct balance between compassion and maintaining a professional distance?
If these questions have set you thinking, then this course is for you and your staff.
Clear professional boundaries are essential if organisations are to deliver a high quality professional support service. Staff must understand the nature and limits of their roles and to be able to recognise the ‘grey areas’ where they are at risk of crossing their professional boundaries.
This course will enable sheltered and supported housing staff to define the limits of their roles and understand the need for clear professional boundaries. It will help them to identify the particular areas where boundaries are at risk of being crossed. Using typical scenarios, it will describe good practice around operating professional boundaries.
Course content
- Codes of conduct and why we need them
- The legal and regulatory requirements for a code of conduct and professional boundaries
- The limits of clear professional boundaries
- The customer/worker relationship in this context
- How to recognise ‘grey areas’ where professional boundaries are at risk of being crossed, and the associated risks
- Good practice that can be implemented in the workplace.
Who should attend?
All frontline staff working in supported and sheltered services, and their managers.
Our trainer
Our trainer has extensive experience of delivering professional boundaries courses. She has over 30 years’ experience of working in the supported and sheltered sector, and has trained both frontline staff and managers across the UK. The course is designed to be both informative and participative and can be tailored to your particular requirements.
HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package please contact us by emailing training@hqnetwork.co.uk
