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Housing law – an introduction

This event has been developed to provide officers within the social housing sector with an introduction to the law that affects their day-to-day work.

Areas covered will include:

  • All forms of tenure operated by social housing providers including the new affordable and flexible tenure introduced via the Localism Act
  • Homelessness, considering the requirements of Part VII of the Housing Act 1996 as amended by the Homelessness Act 2002, including all elements of the homelessness process from whether the applicant is homeless, through eligibility, priority need, intentionality and local connections, to the applicant’s right of review. The implications of welfare reforms are also included particularly with regard to intentionality as well as the new ability to discharge homelessness into the private rented sector through changes within the Localism Act
  • Allocations and lettings, the requirements under Part VI of the Housing Act 1996 as well as the amendments following the new Code of Guidance in respect of the allocation of accommodation
  • Rent possessions through the County Court.

Who should attend?

This course is designed to assist officers who work within:

  • Housing advice, including housing advice officers and housing options officers
  • Homelessness, including caseworkers and prevention officers
  • Allocations and lettings, including allocations/lettings officers and housing register assessment staff
  • Rent recovery staff dealing with both current and former arrears.

It will also benefit all frontline staff, such as customer services officers, by providing an overview of the type of legislation and case law related to these areas.

Our trainer

Mel Cant trained as a barrister and specialises in social housing law. After ten years in the legal profession, she spent a further ten years working within local government, predominantly in the areas of homelessness, housing advice and allocations and lettings, as both a practitioner and consultant.

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package please contact us by emailing

To download the product leaflet for this topic, click here